More About WePay
Who is WePay?
When you create a BoostMeUp campaign , a WePay account is automatically created for you to collect your donations.
You will receive a confirmation email from WePay as soon as you get your first donation. Please follow the instructions in that email to confirm your WePay account by setting a password. It literally takes just seconds to complete!
When you are ready to withdraw your donations, log in to your BoostMeUp account and click the 'Withdraw' icon at the top of your BoostMeUp Dashboard. You can enter your bank information directly into the withdrawal window. US users will also have the option to request a check.
If you don't remember your password for WePay, you can set a new one at: www.wepay.com/register/recover
Not sure what email address your WePay account is under? You can find that out by signing in to BoostMeUp at www.boostmeup.org/login, clicking “Settings” in the top-right of your Dashboard, then selecting "Account Settings" from the drop-down menu.
Please contact our team if you need to update your WePay email address and we will help you do this.
How do withdrawals work?
A WePay account is automatically created for you when you register for a BoostMeUp campaign using the same email address. WePay charges a fee of 2.9% + $0.30 per donation, in addition to BoostMeUp's 5% flat fee.
Once you receive your first donation, WePay will send you a confirmation email. The confirmation email will just prompt you to set a password for the WePay account. You must confirm your WePay account within 14 days or your campaign will stop accepting donations!
All donations you receive will immediately appear inside of your WePay account. When you're ready to make a withdrawal, click the 'Withdraw' button inside of your BoostMeUp account. You'll then need to enter your personal information and request a bank transfer. Bank transfers take 2-5 business days to arrive in your account.
US accounts may also request a paper check, which takes 7-10 business days to arrive.
Can I withdraw a portion of my funds? (US & Canada)
Withdrawals will always process for the full available balance in your WePay account.
Once you request a bank withdrawal from WePay, automatic withdrawals will stay turned on in your WePay account. These withdrawals will send you all donations received since the last withdrawal. You can change your frequency to daily, weekly, or monthly by following these steps:
- Sign in to your WePay account here: www.wepay.com
- Click the 'settings' tab.
- Click on 'Withdrawals' on the left hand menu
- Click 'Change'
- Select from the drop-down menu if you'd like daily, weekly, or monthly
- Hit 'Save’
And that's it!
*Please note - if you have set up automatic checks, you may choose weekly or monthly automatic checks. Daily checks are not available.
Why do I need to withdraw my funds in 30 days? (US & Canada)
Because WePay is an online payment processor only, they’re not allowed to act as a bank by holding on to your funds for long periods of time.
Because of these federal regulations, you must make your first withdrawal from your WePay account within 30 days of receiving your first donation, or donations and withdrawals will be paused. You can set up to have your funds sent to you via bank transfer (US & CAD), or you can also send yourself a check (US only).
How do I send the funds to someone else?
This option is only available if you are raising money for a cause. If you'd like to raise money for someone else and are located in the US, you must first make sure your beneficiary is a US citizen, at least 18 years of age, and has a US mailing address and bank account.
Simply register to build a BoostMeUp campaign at www.boostmeup.org/create-account
When you're finished creating your account, or click 'Withdraw' at any time, you'll be asked whether you're raising money for 'Myself' or 'Someone Else'. If you select the 'Someone Else' option, you can enter your beneficiary's email and name to send them a beneficiary invitation. Once they accept the invitation, they'll have sole access to your campaign's donations.
If you've selected 'Myself', then change your mind, you can click the ‘More’ tab on your BoostMeUp Dashboard and then choose ‘Transfer Money to Someone Else.’ You'll have the option again to send your beneficiary an invitation.
If you don't see the 'Myself' or 'Someone Else' option, please contact BoostMeUp support and we will assist.
When do I enter my bank information?
You will need to enter your bank information when you request your first withdrawal. All donations automatically display in the WePay account that was created for you when you registered your BoostMeUp account.
To request a withdrawal, simply sign in to your BoostMeUp account at www.boostmeup.org/login and click the 'Withdraw' button at the top of your dashboard. You'll be prompted to enter your personal or team/group information, followed by your bank information. Your first withdrawal will process immediately, and any new donations from that point forward will automatically be sent to you. You can choose to have those sent daily, weekly, or monthly.
How do I change my automatic withdrawal frequency?
When you make your first withdrawal from WePay, your total balance will be withdrawn at this time.
At this time, you will also need to select how often you want any new donations to be withdrawn automatically. So for example, if you withdrew everything today and selected 'Daily' automatic withdrawals, any new donations you receive in the future will be automatically withdrawn the next day.
Bank deposits can be sent daily, weekly (every Monday), or monthly (the 1st of each month).
Checks can be mailed weekly (every Monday) or monthly (the 1st of each month).
After your first withdrawal has been requested, you may update your automatic withdrawal frequency by following these steps:
- Sign in to your WePay account here: www.wepay.com
- Click the "Settings" button (gear icon).
- Click the "Withdrawals" tab on the left-hand side
- Click "Change"
- Select your desired frequency from the drop-down menu
- Hit "Save"
And that's it!
